For your parents, for a loved one

Good food for your parents.One less thing for you to organise.

Help them enjoy eating well at home. Our chefs prepare the dishes and we deliver to their door. You arrange the orders together, around their tastes and appetite.

For one person or a couple. Occasionally or regularly, as they need.

An older couple enjoying two different dishes in merciChef trays at home.
Their tastes. Their table. Their enjoyment.

Cooked in SwitzerlandBy our own kitchen team

Delivered to your loved oneTo the delivery address you provide

Ready to heatEnjoy a meal without having to cook it

More than a convenient meal

Give them something to look forward to at mealtimes.

When meals start to feel repetitive or cooking for yourself loses its appeal, a good dish can make all the difference. Taste and variety are at the heart of our cooking.

Proper chef-cooked food

Quality ingredients, gentle cooking techniques and carefully developed recipes, prepared by our chefs. Dishes designed to bring enjoyment and balance together, with nutritional information to help you choose.

Plenty of reasons to keep trying

Hundreds of recipes per year, with a menu that changes every week. Familiar favourites and new flavours give your parent something to look forward to, while their preferences stay respected.

Their preferences come first

A smaller or larger appetite, meat, fish or vegetarian: choose the dishes and portions together. In a couple, each person can have dishes that suit their own preferences.

On the menu next week

Get started

Choose their dishes Dishes and portions to suit their tastes

Choose from the menu together, or start with a discovery box to find the recipes and portions they enjoy.

More of the meal, in one delivery

Soup, main, dessert. All in one delivery.

For the days when your loved one wants to skip the food shopping, add the rest of their meal to the same order. They still choose what to enjoy and when.

A comforting soup

A starter or something extra for the evening, depending on their appetite. Choose from the soups on the menu.

A main to look forward to

Chef-cooked recipes in the portion that suits them. Simply heat according to the instructions on the label.

A sweet finish

A dessert to finish the meal or enjoy later in the day. A little treat you can arrange with everything else.

Add the soups and desserts they enjoy, according to the menu and availability.

Deliveries that fit their routine

Set their preferences once. Take care of the weeks ahead.

If you choose regular deliveries, there is no need to rebuild the basket every week. Your routine prepares the orders using their preferences and the current menu.

Preferences for each person

Set preferences, portions and dish quantities for your parent, or separately for each of your parents.

Include the extras too

Set the quantities of soups and desserts they would like. The selection follows the menu and availability.

Stay in control

Review upcoming orders, change dishes or adjust the routine. Make changes before the deadline shown for each delivery.

A trip planned? Plan the break in deliveries too.

Save the holiday period in the account ahead of time: the system automatically skips the affected deliveries. The usual schedule resumes afterwards. No need to remember to skip each week separately.

See timing and details below

An easy place to start

You arrange it. They enjoy it.

  1. Choose together

    Browse the menu with your loved one. Choose a few dishes they would like to try, in a portion that suits them.

  2. Arrange delivery to them

    Order from the account you manage. Enter your loved one’s name and address for delivery, then your billing details if you are paying for the meals.

  3. Find their rhythm

    After the first meals, adjust preferences and quantities. If it suits them, arrange regular deliveries, with or without soups and desserts.

Start by letting them try it.

A discovery box lets them try the food, portions and reheating before you plan what comes next. Prefer to let them choose? A gift card is another way to start.

An older woman using the phone at home by her table.

The phone is an option too

They do not need to be confident online.

Would your loved one rather arrange their own orders? Our automated phone assistant lets them sign up, order, set default preferences and pause deliveries over the phone.

022 789 60 60

You can take the first step together, then use the ordering method that works for them.

The page to share with your loved one

Questions from families

Before the first delivery.

A few practical details to help you find the right arrangement for your loved one.

022 789 60 60
Can I order and pay for my parent?

Yes. You can manage the order from your account, enter your loved one as the recipient and use your own billing address and payment method. Check the delivery details and instructions with them before confirming.

Does my parent still get to choose the dishes?

Yes. Choose from the menu together or set preferences for a routine. You can review upcoming orders before their change deadline. Your loved one can also choose to place their own orders online or by phone.

What about a smaller appetite or specific dietary needs?

Several portion sizes and dish styles are available. Check the ingredients, allergens and nutrition for each dish. Traces may be present: preference filters do not guarantee an allergen-free dish. For a medical diet or modified texture needs, check suitability with your loved one’s healthcare professional.

How should the dishes be stored and heated?

On arrival, refrigerate the products and follow the storage conditions and date on each label. Heat each dish according to its own instructions. With the first order, take a moment to show your loved one where to find these details.

Do we have to order every week?

You can start with occasional orders or choose a regular delivery routine. If you pause a routine, also check the orders already prepared in your account: they need to be changed or skipped separately, before their deadline.

Can we schedule a break several weeks ahead?

Yes. Save the holiday dates in the account, with an end date within the next 180 days. The system skips affected deliveries that are still open for changes, including future orders generated for that period. Orders already locked remain scheduled. After the holiday, deliveries follow the usual schedule again.

Can soups and desserts be included regularly?

Yes. Save the desired quantities in their food profile. The selection changes with the available menu, alongside their main dishes. Check upcoming orders before the displayed deadline if you want to adjust the choices.

How do we arrange delivery to their home?

Enter their address to see the available delivery options. Choose together and add any instructions needed to find their home. Also agree with your loved one how the products will be received and put in the fridge.

A first meal, then at their own pace

Enjoyment for them. Easier planning for you.

Choose a few dishes together and let your loved one decide what they enjoy. You can then adapt the meals and deliveries to their routine.